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Privacy Policy

Your information on OnlineBiller

Effective from 14 September 2026.

This page explains what happens to information when you browse onlinebiller.in, prepare a document, download a PDF or email support. You do not need a user account, and the site does not collect payment-card details.

Details you enter

A bill may contain names, addresses, tax identifiers, purchase details, amounts, logos or signatures. Enter only what is needed for your document and what you are authorised to use. These details appear in the preview and the file you create.

Drafts on your device

The browser stores drafts locally so you can return to a tool on the same device. They are not synchronised to another browser or device. Reset clears the entered details for the current template. To remove all local drafts, clear this website's browser data. Files already downloaded to your device must be deleted separately.

PDF processing and temporary files

Creating a PDF sends the document content and embedded images to our server. Generated PDF files can remain on the server for up to 24 hours, after which their download links expire and automatic cleanup removes the files. A restart or storage limit can make bulk job details unavailable earlier. Anyone with a working download link can open that file, so keep the link private.

Cookies and external services

A cookie remembers your template choices. Cloudflare helps deliver and protect the website and may use cookies for those functions. When enabled, the Google Ads tag can collect visit information and use cookies under Google's policies. Loading an image from an external URL also sends a request to the service hosting it.

Technical and performance information

Hosting and delivery services receive technical request information such as IP addresses, browser details and timestamps. Our performance measurements record the page path, viewport category, loading and response times, layout stability and a temporary measurement ID. The measurement payload excludes bill details, drafts, uploaded files, search queries and cookies.

Support messages

Emailing support@onlinebiller.in shares your email address, message and any attachments with our support mailbox and the email providers that handle delivery. Include only what is needed to explain the problem. Cover personal information in screenshots and do not send passwords, payment-card numbers or identity documents.

Why information is processed

We process information to provide the requested document, answer support requests, keep the site working and investigate faults or misuse. Hosting, delivery, PDF processing, analytics and email providers may handle information for those purposes, including outside India. Information may also be disclosed when legally required. We do not sell the personal information you provide.

Retention and your requests

The PDF expiry period does not apply to support correspondence or operational logs. Those may be retained to resolve requests, maintain security or meet legal obligations. Email support@onlinebiller.in to ask about access, correction or deletion. For a server PDF, include its download reference. We may need enough information to confirm that a request concerns your data.

Policy updates

The effective date identifies this version of the policy. Revisit this page when you want to check how the current service handles information. Send privacy questions to support@onlinebiller.in.